Frequently asked questions

The free Store edition includes app volume, mute, output selection, scenes and ordinary custom shortcuts, with no website account. Pro adds system media-key control, brightness on supported displays and virtual-input mixing. The Store edition is being prepared for release.

macOS 14.2 or later is required. Apple Silicon and Intel are supported. Pro website activation also requires a Mac with Secure Enclave. Hardware determines availability of some volume and brightness controls.

Play audio in the target app, then click the QLVolume sliders icon in the menu bar. Enable control for the app, then adjust its volume or output device. Allow the requested system audio permission; permission and diagnostic controls are in More Settings.

The Store edition leaves standard volume media keys to macOS. You can configure ordinary volume shortcuts and map mouse actions to them using compatible mouse software. Pro supports system media-key control.

This is a Pro feature. Enable system-audio mixing and choose QLVolume Input as the microphone or input in the target app. Your physical microphone can be mixed in too. Turn mixing off and return to the physical microphone or Follow System when Mac audio is not needed. QLVolume does not save recordings.

No. Opening the panel does not start physical microphone capture. Pro uses the microphone when you enable a capture feature such as mixed input. macOS shows privacy indicators for actual capture; the app cannot hide them.

Some Bluetooth headsets switch to a call profile when their microphone is used, changing sound quality and sample rate. Consider another physical microphone in your recording app. If playback fails, first stop other audio interception tools and check the output device and audio diagnostics.

Pro currently offers one 30-day trial per account for one Mac, starting when the claim succeeds and governed by backend configuration. Paid sales are not open. The free Store edition does not need a Pro trial.

QLVolume processes audio locally in memory and does not save or upload it. When Pro sends virtual input to another app, that app controls recording and uploads. See the privacy policy.

Email h1393505@gmail.com with your edition, app version, macOS version, device names and steps to reproduce the issue. Do not send passwords or license keys.